As Salesforce applications rapidly continue to rise in the world of customer relationship management, many organizations today, prized employees hold Salesforce Admin Certification. This training module aims at preparing a professional for the ADM 201- Salesforce Administrator Exam. By providing Salesforce Admin Training and certification for its employees, organizations can put themselves head-and-shoulders above the rest, through strategic diversification of Salesforce applications.
Becoming a Certified Salesforce Admin
The Salesforce Admin Certification course imparts expertise in Salesforce platform’s wide array of applications, features and functions that keep the implementation up and running. Most importantly, the Salesforce Admin Training entails training across verticals such as Sales, Collaboration Clouds and Services with functional know-how of management and configuration options for administrators.
Course Delivery and Key Features
The module has customized features for both individuals and corporate training such as Classroom training, Virtual Classroom, Instructor-led Online Training and Self-paced learning.
The Online training Flexi-pass module allows the attendee 180-day access to high-quality course content designed by Industry experts, and 90-day access to 3+ instructor led classes. With flexible options for weekday (starting 17th October) and weekend classes (starting 5th November), this course practically comes to your doorstep. The Instructor-led Classroom training is specifically intended for corporate environments and organization training.
Apart from multiple forms of course delivery; the features of the module include Practical assignments and 24 x 7 support during the course of the training. The module ends with 2 or 3 industry level projects that can be listed in the professional’s Curriculum Vitae as training projects. Soft copy of the course content, with comprehensive case studies and mock practice tests, are also issued to attendees for reference during Exam study.
Course Outline
Over the course of training, administrators will gather understanding on basics such as navigating the App and creating user access for Salesforce Applications, which include:
- Setting up the Company Profile, Configuring User Interface, Setting up User Activities
- Understanding Salesforce1 Settings
- Setting up and managing users, and
- Security and Data Access as well as Customizations
The course then goes on to train administrators on advanced functions such as:
- Managing Data and related in-depth functions
- Running Reports and Building Dashboards by creating rules and formulas for visual report summaries
- Creating Automation to manage email and workflow rules, as well as automating leads and cases
- For the Virtual Classroom model, the course also includes Managing the support process, wherein administrators are trained on Service Cloud Console and analyzing data through dashboards.
The ADM 201 Exam
Attendees who complete the training module are eligible to register online for the ADM 201 exam. Attendees need a score of 75% or above in order to receive certification from AWS, a global Certification body, to be a professional Salesforce Admin. Upon course completion, the course coordinators may also assist administrators in CV building and placement networking.
The certification course has delivered high quality training in many western countries over the past few years and continues to receive laurels for its successful track record.